0. DEFINITIONS

Within these terms and conditions the following terms will be referred to: Seller meaning
Alphasports, 5th Floor, Signet House, 49-51 Farringdon Road, London, EC1M 3JP and the company's web site which is www.alphasports.co.uk

Customer means the person or company to whom this document is addressed.

International Customer shall mean, Customer from outside the United Kingdom.

1. GENERAL

These terms and conditions are applicable to the supply of products made by the Seller, hereafter referred as Alpha Sports Memorabilia Ltd, to the buyer hereafter referred as the Customer.

Alpha Sports Memorabilia Ltd and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics, or the products found on this website, published on this server for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind. Alpha Sports Memorabilia Ltd and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall Alpha Sports Memorabilia Ltd and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of information available from this server.

The documents and related graphics published on this server could include inaccuracies or typographical errors. Changes are periodically added to the information herein. Alpha Sports Memorabilia Ltd and/or its respective suppliers may make improvements and/or changes in the product(s) described herein at any time.

2. PRICE

2.1 All prices are quoted in pounds sterling (£) and are inclusive of VAT (as may be prescribed by law from time to time), unless otherwise specified.

2.2 All prices are exclusive of postage and packing, unless otherwise stated.

3. PAYMENT

3.1 Payments must be made in pounds sterling (£) only, unless otherwise specified, and by one of the following payment methods (except International Customers see clause 11 )

· Credit card (click here for cards accepted)

4. PASSING OF PROPERTY

Alpha Sports Memorabilia Ltd, shall retain the property of the goods until full payment has been made by the customer and has been received by Alpha Sports Memorabilia Ltd.

5. PASSING OF RISK

The risk in the goods shall pass to the Customer on delivery, as defined in clause 6.3 below.

6.1a DELIVERY DATE

Any date or period for delivery shall be considered as indicative only. It is our policy to try to despatch all orders within 7 (seven) days of receipt, and with 90% of orders being despatched the same day, we keep to our policy.

Each item has an estimate despatch time (details can be found on the products information page). This is the average length of time that it takes us to despatch the order. In addition to this, each order has an average 'delivery' time, which is the time it takes Royal Mail, or our chosen courier, to deliver the item. Details of the estimated delivery time are given when you check out. If the total delivery time for the order exceeds 30 days, it is our policy to contact the customer and inform them of this. If your order will not be received within 30 days you are given the choice to cancel your order for a full refund.

Alpha Sports Memorabilia Ltd, cannot be held responsible for delays in the delivery caused by the manufacturer, courier, or any other third party.

6.1b DELIVERY DATE FOR GUARANTEED ORDERS
Orders placed using guaranteed delivery, have a slightly different policy. If the order fails to reach you within the guaranteed time (whether it be a problem with the despatch or delivery), you are given the option for a full refund (in which case the order must be returned), or a refund on the postage (where the order may be retained).

6.1c DELIVERY DATE FOR ORDERS WITH OUT-OF-STOCK ITEMS

If any products in your order are not available at the time of order, you will be contacted with details of the items, and when they are expected in. You are then given the choice of: 'removing' the items, and having the rest of the order despatched immediately; 'pausing' the items, having the rest of the order despatched immediately, and then the out-of-stock items delivered when they arrive back in stock (this option incurs extra postage); thirdly waiting for the out-of-stock items to return in-stock, and then having the whole order despatched as one; or fourthly, canceling the whole order. The policy in 6.1a still applies.

6.2 SHIPPING

Most orders are sent through Royal Mail (which may involve Parcel Force). Unless otherwise specified, all products are shipped by either First Class, Parcel Post, Special Delivery, International Standard or International DataPost. Special Delivery (next day) orders must be signed for.

Some larger orders, or orders with guaranteed services, may be sent via a different courier.

The Customer must request any other delivery method they may require at the time of the order, and goods will be shipped under Customer's responsibility as defined in clause 6.3.

6.3 PASSING OF RISK

When goods are delivered through Royal Mail, the Customer bears the risk, once the goods have been signed for.

For other delivery method, the Customer bears the risk once the goods have left the Alpha Sports Memorabilia Ltd premises.

7. ACCEPTANCE

The Customer shall inspect the goods within a reasonable time after their receipt and shall be deemed to have accepted the goods unless within 30 (thirty) days after their receipt the Customer shall have notified the seller that the goods are rejected. (This does not however affect the customers statutory rights). If no such action has been taken, Alpha Sports Memorabilia Ltd shall consider the products being as described, of satisfactory quality and fit for their purposes, and may not accept any reject at a later date.

8. RETURN PROCEDURE

8.1 If the goods are to be rejected in the time limit set in clause 7 above, the Customer shall comply with the return procedure as defined in clause 8.2, below. Alpha Sports Memorabilia Ltd will not accept any returned goods should the return not follow the aforementioned return procedure.

8.2 The Customer must contact Alpha Sports Memorabilia Ltd Customer services on +44 0207 4041740, and inform a member of staff of the return. You will be reminded of your order number (should the need be). This number shall be clearly quoted on the returned package, and the package must be returned within 7 (seven) working days of telephoning Alpha Sports Memorabilia Ltd to the following address: Alpha Sports Memorabilia Ltd, 5th Floor, Signet House, 49-51 Farringdon Road, London, EC1M 3JP

8.3 In cases where the rejection of the goods is due to a defect or discrepancy in the order, the Customer is entitled to a full refund or replacement. The faulty or damaged product must be returned to Alpha Sports Memorabilia Ltd before the refund or replacement can be issued.

8.4 In cases where the rejection is due to an incorrect order from the Customer or to dissatisfaction, the Customer is entitled to an exchange or credit note (less postage) only. Goods must be returned to Alpha Sports Memorabilia Ltd before the exchange or credit note can be issued.

9. CANCELLATIONS

9.1 Cancellations are only accepted if the Customer complies with the following cancellation procedure and before the order has been dispatched. If the order has been dispatched prior to the cancellation, the return procedure as defined in clause 8 (8.2 and 8.4) above will apply. If the procedure is not respected, the order will be considered valid and the Customer will remain liable for the full payment.

9.2 Cancellations can be made with Alpha Sports Memorabilia Ltd sales line on +44 0207 4041740 . A member of staff at Alpha Sports Memorabilia Ltd will confirm the cancellation, we recommend that you make a note of the staff member's name.

10. LICENSE AGREEMENT

The Customer shall respect all license agreements delivered by the copyright owners. Alpha Sports Memorabilia Ltd cannot be held responsible or liable for any misuses conducted by the Customer or any third party.

11. INTERNATIONAL CUSTOMER

Customers from outside the UK can only pay by International credit card and must pay in pound sterling unless otherwise specified. Most credit card company's allow international credit card payment in pound sterling. All other terms and conditions apply.

12. LAW

These terms and conditions are governed and shall be interpreted in accordance with all United Kingdom and Great British laws.

13. COPYRIGHT

The content of this website is protected by copyright. It's layout text, graphics, photos, (and layout thereof), source code and scripts are copyright of Alpha Sports Memorabilia Ltd. All rights reserved.

Customer may electronically copy, or print in hard copy, the websites content for the sole purpose of placing an order, or for reference to our products and services. Any other use of materials on this Web site - including reproduction for purposes other than those mentioned above, modification, distribution, or republication - without the prior written permission of Alpha Sports Memorabilia Ltd is strictly prohibited.

14. BUSINESS ADDRESS

Alpha Sports Memorabilia Ltd
5th Floor, Signet House
49-51 Farringdon Road
London
EC1M 3JP
Tel +44 0207 4041740
Fax +44 0207 4047932
Email: info@alphasports.co.uk

These terms and conditions do not affect your statutory customer rights.