
This privacy statement discloses the privacy practices for Alphasports
(www.alphasports.co.uk). The following statement does not
affect your statutory customer rights.
This privacy statement will notify you of:
1. What personally identifiable information of yours or third party
personally identification is collected from you through the web site
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and
distribution of the information
6. The kind of security procedures that are in place to protect the
loss, misuse or alteration of information under Airline Gifts
control
7. How you can correct any inaccuracies in the information.
If you feel that Alphasports is not abiding by its posted privacy
policy or you wish to make an enquiry about this document, you should
contact the company's manager by telephoning +44 0207 4041740,
or e-mailing info@alphasports.co.uk.
1. Information Collection and Use
Alphasports is the sole owner of the information collected
on this site. We will not sell, share, or rent this information to others
in ways different from what is disclosed in this statement. airlinegifts
Shopping collects information from our users at several different points
on our website.
2. Registration
It is by no means necessary to register your details to access any
of the information on this website. However, you are required to register
if you place an order online (see next clause: Order), or if you wish
to use certain features (that is not information), such as customization,
of this website. When registering a user must first complete the registration
form. During registration a user is required to give their contact information
(such as name and email address). This information may be used to contact
the user about the services on our site for which they have expressed
interest, but only if they have expressed an interest.
3. Order
We request information from the user when you reach the checkout section
in placing an order. Here a user must provide contact information (like
name and shipping address) and financial information (like credit card
number, expiration date). This information is used for invoice purposes
and to fill customer's orders. If we have trouble processing an
order, this contact information is used to get in touch with the user.
4. Cookies
A cookie is a piece of data stored on the user's hard drive containing
information about the user. Usage of a cookie is in no way linked to
any personally identifiable information while on our site. Once the
user closes their browser, the cookie simply terminates. For instance,
by setting a cookie on our site, the user would not have to log in a
password more than once, thereby savingtime while on our site. If a
user rejects the cookie, they may still use our site. The only drawback
to this is that the user will be limited in some areas of our site.
For example, the user will not be able to add products to their basket
to make an online order. Cookies can also enable us to track and target
the interests of our users to enhance the experience on our site.
5. Log Files
We use IP addresses (individually assigned numbers than can track a
user surfing the Internet) to analyze trends, administer the site, track
user's movement, and gather broad demographic information for
aggregate use. IP addresses are not linked to personally identifiable
information, other than identifying if a customer (who places an order)
has been referred to our site by an affiliate.
6. Sharing
We will not share any of the user's information supplied to us
at any point in our website, with any other third-party company, other
than those detailed in the next paragraph.
We use an outside postage company to deliver orders, and a credit card
processing company to charge users for goods and services. These companies
do not retain, share, store or use personally identifiable information
for any secondary purposes (that is purposes other than delivering,
charging etc.).
7. Links
This web site contains links to other sites. Please be aware that we
Airline Gifts is not responsible for the privacy practices of
such other sites. We encourage our users to be aware when they leave
our site and to read the privacy statements of each and every web site
that collects personally identifiable information. This privacy statement
applies solely to information collected by this Web site.
8. Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address. The sharing of this data
is as described in clause 6 (sharing).
9. Surveys & Competitions
From time-to-time our site requests information from users via surveys
or competitions. Participation in these surveys or competitions is completely
voluntary and the user therefore has a choice whether or not to disclose
this information. Information requested may include contact information
(such as name and delivery address), the users thoughts about our site,
and demographic information (such as post code, age level). Contact
information will be used to notify the winners and award prizes. Survey
information will be used for purposes of monitoring or improving the
use and satisfaction of this site - personal information (such
as your name), other than demographic information (such as your postcode)
is never linked to this data.
10. Security
This website takes every precaution to protect our users' information.
When users submit sensitive information via the website, your information
is protected both online and off-line.
When our order form asks users to enter their name, address and credit
card details, that information is encrypted and is protected with the
best encryption software in the industry - SSL (which means Secure Socket
Layer: it's a world-standard web technology used to encrypt sensitive
information online). When sending your order, the lock icon on the bottom
of Web browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when you are just
'surfing'.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information off-line.
All of our users' information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who need
the information to perform a specific job (for example, our staff processing
your order) are granted access to personally identifiable information.
Our employees must use password-protected databases and screen-savers
when they leave their desk. When they return, they must re-enter their
password to re-gain access to your information. Furthermore, ALL employees
are kept up-to-date on our security and privacy practices.
If you have any questions about the security at our website, you can
send an email to info@alphasports.co.uk.
11. Special Offers
Sometimes we may run Special Offer or Sale promotions through our website.
Details of such promotions may be sent to registered customers via e-mail
or normal post. You are given the choice to 'opt-in' to such mailings
when you register your details with us, should you wish to receive such
information (for details please see clause 14).
12. Site and Service Updates
We may also send the user important site and service announcement updates.
Members are not able to un-subscribe from service announcements, which
contain important information about the service. We communicate with
the user to provide requested services and also information with regards
to issues relating to their account via email or phone.
To register for these updates, you must have registered your details
online in the Your Account section. As soon as you register your details,
you will automatically receive any announcements we may make. The only
way to unsubscribe from these announcements, is to remove your registration
by going to the Your Account section, selecting Edit Personal Information,
and then clicking on the Remove Registration link.
13. Correction/Updating Personal Information
If a user's personally identifiable information changes (such
as your address, or phone number), or if a user no longer desires our
service, we provide a way to correct, update or remove that user's
personal data provided to us. If you have registered your details on
our website, you simply need to go to the Your Account section, and
then select 'edit my details'.
14. Choice/Opt-in
When registering your details on this website, you are given the choice
to 'opt-in' to any periodic newsletters that we may send to you via
e-mail or normal post. If you do not wish to receive such mailings,
simply do not check the box at the bottom of the form, and you will
be exempt from receiving such items. If at any time you decide that
you wish to opt out, or in, of any newsletter, simply visit the Your
Account section where you will be able to make such changes. Please
see clause 12 for exemptions.
Some forms on this website do not include an 'opt-in' section. If this
is the case, then this is because the data sent in the form is not stored
in any way, and will not be used for any other use than the explicit
reason for the form.
15. Notification of Changes
If we decide to change our privacy policy, we will post those changes
to our website so our users are always aware of what information we
collect, how we use it, and under circumstances, if any, we disclose
it. If at any point we decide to use personally identifiable information
in a manner different from that stated at the time it was collected,
we will notify users by way of an email. Users will have a choice as
to whether or not we use their information in this different manner.
We will use information in accordance with the privacy policy under
which the information was collected.
The above statement does not affect your statutory customer rights.
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